DISCOVERY
Discuss the business needs and work towards finding a solution to those needs that are a high enough priority to the business and to move forward in a mutually agreeable time frame for implementation.
SCOPING
Define the function and technical boundaries of a project, the project scope. A functional understanding assessment and consideration of the value and impact of options and possibilities.
PROOF OF CONCEPT
Blueprint and the visualization the functional requirements into a technical design of the proposed Salesforce implementation solution.
BUILD
Create user stories, implement using the Agile methodology along with a performance based quality assurance and testing team.
DEPLOYMENT
Define the release management environment and schedule with timely communication of the release waves to improve and enhance the quality of user adoption.
Forte Service Delivery Model
Adapter
Adapt to your new Salesforce product with the guidance from our experts to get you started on using Salesforce for your business. Our team provides quick, personalized work service and solve specific Salesforce challenges.
Catapult - Virtual Admin
Catapult your Salesforce adoption with our Virtual Admins that are an extension of your Salesforce team. If you need expert help on a critical issue in a specific area, our response time can be as fast as one hour. They are US Citizens with excellent communication skills.
Builder - Dev Admin
Build out your process flows and business requirements with the development team. Our Builders partner with your internal and support teams to will provide ongoing development support, quality assurance with testing and deployment.
Managed Services
Forte’s Salesforce Shared Service is the access to industry experts who are Technical Account Managers that Architect your solution, support Salesforce deployments, strategize roll out and change management.
